All of our products are backed with 12 months hassle-free warranty. Within 30 days, you can process it through Amazon directly. Beyond that, please feel free to contact APEC customer service team. The warranty starts from the original purchase date, and it will not be renewed after a replacement sent. APEC privileged customers can enjoy 6 months warranty extension. We strive to provide every customer with delightful and satisfying service. However, not all the damages are included in the warranty.
Damages caused by unauthorized disassembling, misuse, abuse or accidents
Products not purchased from official APEC Amazon store (exclusive channel)
Products lost or stolen.
Free or fully refunded products.
Warranty Extention Form
For questions regarding products, order delivery, or returns, contact APEC Customer Service (when calling about an order you have already placed, please have your order number available).